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Frequently Asked Counseling Questions

Starting therapy can be overwhelming, we make it easy 


Fees & Insurance

We are proud to announce that we are in network

with the current insurance panels including:

Blue Cross Blue Shield and Aetna.

Using insurance means agreeing to a mental health diagnosis which will be discussed with you prior to submitting a claim.


You have the option to opt-of of using insurance. This increases your privacy because private health information is not being shared with insurance companies 


Initial Comprehensive Assessment, 53-60 minutes $175

Individual Therapy, 53-60 minutes $150

Parent Coaching, 53-60 minutes $150

School Based Services for 53-60 minutes at $150

Services are a-la-carte and are customized depending on your treatment plan. HSA/FSA are acceptable forms of payment and some insurance companies may reimburse you after submitting a Superbill that is provided following payment.


 Many families will have weekly sessions where they will see improvements in as little as 6 weeks. Parents agree that this was the best investment made for their families.


Frequently Asked Questions

Do you take insurance?

Yes! We are currently in network with Blue Cross Blue Shield and Aetna. 

What  are your fees?

Out of pocket fees are $175 for an Initial Clinical Assessment and $150 for additional 50-minute psychotherapy session. 

What are the benefits of not using insurance? 

When using insurance, mental health providers are typically required to share information with the insurance company in order for therapy services to be substantiated. This diagnosis may be included in the client's medical record and can impact future insurance coverage.


By paying out-of-pocket, clients can maintain greater control over their personal health information and limit the information that is shared with third parties. Additionally, clients have more control over their treatment plan and can work with their therapist to determine the best course of action based on their individual needs.

What's your cancellation policy?

If you would like to cancel your upcoming appointments, you can log into the client portal cancel your appointment or send us an email. If you fail to cancel your appointment in 24 hours of the time you will be charged the out-of-pocket fee for services.

Can insurance be used for Education Consulting?

Education Consulting may include but not be limited to: Preparing Letters for School Team, Section 504 Evaluation, Referral and Recommendation, Behavior Intervention Plan, Multi-Tiered System of Support etc

Some clients may benefit from care coordination to ensure all members of the client's team have the most pertinent mental health information to support their wellness. These enhanced services are not covered through insurance but provide invaluable continuity of care.

Please be advised, there is a fee for any client forms which require your provider to complete them. There are also fees for additional phone calls and presence in school meetings/ functions.


Fees are as follows:

Phone Calls/ Fillable Forms: $50 for 30 minutes or per form.

Formal Interdisciplinary Services: $150 for Letter/Service

School Meeting Attendance: $200/hour and $50 each additional 30 minutes

What do I need to know about No Surprises Act and Good Faith Estimates?

The No Surprises Act is a federal law that was enacted in December 2020 to protect consumers from unexpected medical bills, including those related to mental health and substance use disorder service. The No Surprises Act applies to both in-network and out-of-network mental health and substance use disorder services. It requires providers to give patients an estimate of the costs associated with their care, including any out-of-pocket expenses, before the care is provided.

Learn more here:

Frequently Asked Questions

Start with a Child Therapist in Charlotte, North Carolina!

Don't wait until the problem escalates. Every day counts when it comes to your child's well-being. A skilled child therapist can offer a safe space for your child to express themselves, learn coping mechanisms, and develop crucial life skills.

Get started with a Child Therapist in Charlotte, North Carolina today!

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